General / Getting Started

• Students - Get Up To Speed With the New Features of Blackboard (PDF document, don't write password on handout)
• Questions?  Take a look at the Blackboard Manual for Students (all items mentioned may not be available)
• Password/Problems logging on to Blackboard?
• I'm getting pop-ups about secure and non-secure items. How can I stop that?
• Request to be added to Blackboard course for which you've enrolled

Blackboard Functional Questions

• I can't post in the Discussion Board because the text box doesn't work / Text box controls are not functional / Compatibility with Internet Explorer Version 7
• I click on a Tool / Link / Feature that does not seem to open
• Finding courses in Blackboard...
• Using Course Cartridges with a course
• Want to change your password?
• Want to change your email address for your BB account?
• I have a Hotmail, MSN, or other non-Longwood email address I want to use.
• Sending emails...
• Making changes to your homepage...
• Accessing the Electric Blackboard...
• Sending files to your instructor (Digital Dropbox / E-mail / Discussion Board / Assignment Feature)
• Wimba Live Classroom info for students/a>
• The Blackboard Virtual Classroom
• Accessing the Discussion Board
• Your Blackboard Calendar
• When I try to look at files, Blackboard tries to authenticate me again, but I still can't get to my files
• I can't view my class files and I have Office XP.
• If I click on a quiz or test my instructor has posted, I see a box with a red x in it where a formula should be. How do I fix that?

Other / Additional Information

• Policies for Student Online Learning @ Longwood
• I need to make sure I can open up a file of a certain type. (links to various sample files in a variety of formats)

Course Set Up / Management

• I am an Instructor and I want to add new courses or copy old ones for a new semester.  How do I do that?
• My course is listed as "Unavailable".  How do I change that setting?
• Removing Courses From Your Blackboard List
• How do I copy old course content into a new course that I am the Instructor for?
• I would like to be able to enroll additional people into the Blackboard area for my course.
• *Creating backup copies of your Blackboard course
• I'm an instructor who can not see my course in Blackboard.
• I want to use Wimba Live Classroom with my classes. 
• Wimba tutorial & troubleshooting

Course Administration

• Questions?  Take a look at the Blackboard Manual for Instructors (all features mentioned may not be available)
• Want to add single documents to a course?
• Want to add multiple linked documents to a course?
• Working with Blackboard Content Overview
• How to Download WinZip (WinZip is necessary to upload many linked files at once to Blackboard, read more under the multiple documents link above)
• Assessments & How to Create Them
• Resetting / Clearing Progress on a Test / Assessment
• Preventing Printing of Assessments (PDF)
• Making An Assessment Active Again After The Initial Availability Period (see Adaptive Release)
• Working with the NEW Discussion Board
• Making and Working with Groups
• How do I make a Survey?
• How Do I Add Calendar Events?
• Course Tasks
• Using the Assignment Feature as an Alternative to the Digital Drop Box
• Accessing the Digital Drop Box
• Accessing your Grade Book
• Exporting Your Grade Book to Excel and Printing It To Fit On A Page
• Make an announcement for your students
• Configure your Staff Information area for your students to see
• Chat with your students in the Virtual Classroom
• Add a class Glossary
• See how often the students are using Blackboard in your course  (also see Performance Dashboard)
• Course settings allows you to make certain features available
• Add course images to my course
• Adaptive Release - Learn about the feature of Blackboard that allows you to control access to course content based on work done, scores received, documents read and other criteria
• Reviewing a Student's Progress Through Performance Dashboard
• Click here for instructions on making a backup of your older course.

General / Other

• Policies for Faculty Online Learning @ Longwood
• I'm getting pop-ups about secure and non-secure items. How can I stop that?
• Let Greenwood Library Staff assist you in finding permanent links to articles you can use on Blackboard with your students
• Looking to extract the files from your Blackboard course for use elsewhere or in the planning of another course?  This tool makes that possible!
• Accommodating Accessibility in the files you create.